Frequently asked questions relating to private sector housing in the East Midlands. If you have a question please email Hi4em - we will try to answer your question and post the response here for the benefit of all.
- I am using Hometrack and cannot view the maps that are on the website. What do I need to do to view them?
- I am trying to use Business Objects and am refreshing a report that uses prompts but it is taking a long time to respond.
- I am trying to use I am trying to use the Experian data within the GIS and the averge value of households is wrong at Lower Super Output Area and above.
Q1: I am using Hometrack and cannot view the maps that are on the website. What do I need to do to view them?
A1: You need to install the Adobe SVG Viewer software onto your computer. It can be downloaded from the Adobe Website. You may need to get your IT department to help you with this.
Q2: I am trying to use Business Objects and am refreshing a report that uses prompts but it is taking a long time to respond.
A2: You need to have Java 1.4 or 1.5 installed on your computer. Other versions of Java will not work.
Q3: I am trying to use the Experian data within the GIS and the averge value of households is wrong at Lower Super Output Area and above.
A3: The average property values for each property type are calculated at Census Output Area level from the total value of the hosuing stock for a particular house type. When this data is aggregated up to Lower Super Output Area or above the average is not recalculated. Instead, the averages for each Census Output Area are added together resulting in an incorrect figure.